Q1: What is your return policy?
A1: You can return items within 30 days in original condition; personalised pieces excluded
Q2: How long will my order take?
A2: Most in-stock pieces ship within 1-2 business days. ;(fast shipping) custom/engraved orders need 7-10 business days. ;(standard shipping) custom/engraved orders need 11-18 business days.; (personalized) name or engraved bracelets/necklaces typically take 4-6 business days for production before shipping.
Q3: Can I add a personalised name or initial to my jewellery?
A3: Yes! We offer custom engraving on selected bracelets and necklaces — you can choose your name or initial at checkout.